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Chatting with the AC forums.

We're revisiting another popular forum discussion today and checking in with our AC community on Samsung Dex. Samsung introduced this new computing form factor back in 2017, and over the past couple of years, it brought the ability to connect your Galaxy smartphone to a computer wirelessly.

The problem is, not everyone knows how to use Dex with their Galaxy phone, or even if they do, they still report issues in the process. In particular, AC forum members report issues using wireless Dex with a monitor or TV.

JREwing

04-06-2021 07:07 AM

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With wireless Dex, my mouse acts like it's going crazy. Almost useless because of lag. I plug in the device and hardwire Dex, and it works perfect. I hope there is a software update coming soon. I was looking forward to the wireless Dex on both my S7 and Note 10+.

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Kizzy Catwoman

04-06-2021 09:31 AM

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Wireless Dex works ok on my S10+ connecting to my TV. No mouse issues. Are you connecting to a PC?

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B. Diddy

04-06-2021 03:02 PM

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Bluetooth and 2.4 GHz wi-fi can sometimes interfere with each other. Can you switch to 5 GHz wi-fi, or at least try changing the 2.4 GHz channel your router is using?

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JREwing

04-07-2021 07:08 AM

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Seems like the Wireless Dex is not possible on a large 32" monitor. I just run my dex cable from the back of the monitor to my Note 10+ or S7 Tablet, and it works great. I'm not sure wireless mouse are made for big monitors. I wonder if I could plug my old Dex Pad into the monitor? I Love the Dex Pad, but not sure if it will support a 4k monitor.

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Now we want to hear from you — Do you still use Samsung Dex? Do you have any issues with it? Let us know!

Join the conversation in the forums!